Contact FiestaSlots Support
Multiple ways to reach FiestaSlots for account help, payment questions, or complaints — plus how to escalate if you’re not satisfied with the response.
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Live Chat
8 AM – 2 AM ET daily
Live Chat
The fastest way to reach us. Available daily from 8:00 AM to 2:00 AM ET, with typical response times of 1–3 minutes during active hours.
For non-urgent matters, email [email protected]. Typical reply time is within 24 hours. Verification-specific questions can go directly to [email protected].
Responsible Gambling Line
For responsible-gambling support, contact ConnexOntario at 1-866-531-2600, free and available 24/7, independent of FiestaSlots.
Registered Operator Details
| Detail | Information |
|---|---|
| Brand | FiestaSlots |
| Regulator | Alcohol and Gaming Commission of Ontario (AGCO) |
| Registry | iGaming Ontario (iGO) |
| Support hours | 8:00 AM – 2:00 AM ET, daily |
How to File a Complaint
1
Contact FiestaSlots support first via live chat or [email protected].
2
Allow up to 10 business days for a formal written response.
3
If unresolved, escalate to iGaming Ontario at igamingontario.ca.
4
For regulatory concerns, contact the AGCO directly at agco.ca.
See also our Responsible Gaming and Privacy Policy pages.